At all times, we reserve the right to disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request; to protect Guthy-Renker rights or property (including without limitation in the event of a transfer of control of a Guthy-Renker company, affiliate, or brand, or substantially all of its assets), or during emergencies when safety is at risk, or for credit fraud protection and risk reduction purposes.
1. Information Collection and Use
We may also collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular. Information gathered may be used in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We may share or transfer such aggregate, non-personally identifiable information with or to our affiliates, licensees and partners.
This Website is intended for adults. We do not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us at firstname.lastname@example.org if they want this information deleted from our files so that it is not in retrievable form. If we otherwise obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files, we will delete that information from our existing files so that it is not retrievable.
2. Ensuring Your Security
We use the Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and ensures secure online ordering. SSL Internet connections are encrypted, and thus protect all credit card ordering information, including your name, address and credit card number, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrictions on employee access, to safeguard your personal information.
3. Safe Shopping Guarantee
We guarantee that every online transaction you make will be “100% safe”. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. It is determined that under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
4. Technology Utilized
Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. Clear gifs are not tied to users’ personally identifiable information.
5. Third Parties
We may rely on other companies and individuals to perform functions on our behalf. Examples include data analysis firms, customer support specialists, web hosting companies, and fulfillment companies (e.g., companies that fill product orders or coordinate mailings). We may share personally identifiable information with such third parties as appropriate for them to perform their functions. We may also share personally identifiable information with marketing partners or other direct marketers, so they can send you notices about their products or services. If you do not want to receive email marketing communications, see section 7 below for opt-out information.
6. Notification of Changes
7. Email Marketing
We want to communicate with you via email correspondence only if you want to hear from us. When you purchase a Guthy-Renker product, we may from time to time send you email messages describing new products, special offers, and great values. If for any reason you would no longer like to receive email messages from the Guthy-Renker brand you purchased, you can click here to remove yourself. Please allow up to 10 days for us to process your request.
Your privacy is important to us, and for this reason we will never share or sell your email address with any third parties for direct marketing purposes without your consent. Please note, if you decide not to receive marketing emails from a Guthy-Renker brand, you may still receive ‘Transactional’ email messages regarding your order (i.e., order confirmation, shipping information, customer service notifications, etc.) If you have questions or concerns regarding this statement, please contact us at email@example.com.
8. Information Sharing Preferences
We may share information with carefully selected vendors, business partners and other organizations that are not part of the Guthy-Renker family (as mentioned, your e-mail address is not shared without your consent). These companies and organizations may use the information we share to provide special opportunities and offers to you.
If you do not want us to share information you provide with vendors, business partners and other organizations that are not part of the Guthy-Renker family, please click here or send a fax marked “attn: opt-out” including your name, complete address and email address to 760-836-3781. Please note that these requests may take up to six to eight weeks to become effective.